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Your offsite helpdesk and technical support team

Your offsite helpdesk and technical support team

Tech issues? It happens. And whatever you’re dealing with, the KCP remote support team is there to help your team. From troubleshooting email issues to configuring software updates, they’re your invisible fixers, keeping your hotel running efficiently and happily.

GLOBAL REMOTE SUPPORT SERVICES

Access your remote support team through the KCP portal.

They can access your network remotely to troubleshoot and fix issues for a fast response and minimal disruption.

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Fast response for minimal disruption

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Available worldwide

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Easy access through the KCP portal

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Suitable for maintenance, monitoring, upgrades and support.

How does it work?

You call the shots. We’ll work with you to create a support plan tailored to your business needs. Choose a support and maintenance package to cover your project management, on-site and remote support, monitoring and reporting, hardware upgrades, and network security.

Your remote support team work alongside your field support team to provide a rounded and time-conscious service.

Learn more about our Field Support Team white-arr
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Not_just_hospitality

Not just hospitality

Our support service works for organisations of all shapes and sizes. From healthcare and education to corporate environments, we’re here to help get the most out of your technology.

Book a call to discuss your needs white-arr

Ready to learn more?

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