Your IT team - <br>with you when you need them

Your IT team -
with you when you need them

Not all heroes wear capes; some wear tool belts. Keep your IT infrastructure working and your guests happy with the support of the globally based KCP field support team. Just call or log a helpdesk ticket, and they'll be with you in a flash.

GLOBAL FIELD SUPPORT TEAM SERVICES

Creating tailored support plans to suit to your business needs.

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Network design

The basis of a robust infrastructure. Our design services include remote wireless surveys, on-site surveys, network audits, and network designs for a range of environments and network types.

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Network installation

From single-site installations to large-scale roll-outs, we work courteously, minimising disruption for you and your guests.

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Network commissioning

Where hardware configurations are necessary, we base them on your particular requirements or our best-practice standards.

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Post-installation survey

Once everything’s installed, our team runs checks to ensure the quality and effectiveness of your new services.

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Training

Get the most out of your new systems with hands-on training sessions.

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Comms cabinet tidy-up

Enhance your network performance with our tidy-up service, helping address problems that may be caused by overcrowding and poor maintenance.

How does it work?

You call the shots. We’ll work with you to create a support plan tailored to your business needs.
Choose a support and maintenance package to cover your project management, on-site and remote support, monitoring and reporting, hardware upgrades, and network security.

Your field support team work alongside your remote support team to provide a rounded and time-conscious service.

Learn more about our Remote Support Team white-arr
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Not just hospitality

Our support network is perfect for all industries. From healthcare and education to corporate environments, we’re here to help you get the most out of your tech.

Book a call to discuss your needs white-arr

Ready to learn more?